Are you the owner of a Drupal site in development or recently delivered?
May I begin to help you build knowledge capital out of the investment you have undertaken?
We can think of the process of working together in website development as action learning.
We always ask a series of questions of ourselves and of the people who work for us:
What do we want? How much will it cost? When will it be ready? Why has some of that gone wrong? How can we fix it? Should we change track or continue on?
I am very interested in working with one or more local or international organisations in 2012 who wish to go deeper into that questioning.
We begin with curiousity about how the build of the new site is going. Or how it has ended.
We move from there into enquiring together.
By enquiring together with you, rather than in isolation, we maximise the possibility that the direction we head in with the consultation is in fact the direction you wish to go.
In the enquiry we are wanting to come back again and again to the bottom-line focus in regard to the website development: What is happening? Why is that happening? Where is our investment going? What is not happening? Why is that not happening? Is our investment being wasted?
In particular we want to increase our understanding together of whether or not it is happening as you intend.
In that way we build up your knowledge capital.
A website is one asset. The learning about how to best arrange for further building over time, as needs change, is an added and very significant asset.
I help in building up knowledge capital by asking questions such as:
- How much has it cost so far (against how much was agreed on).
- Has the actual human effort (paid for or not) been as anticipated, or larger than first anticipated.
- What technical and communication processes have been giving trouble (if any).
- What has gone smoothly and what has not.
- What thoughts and feelings have participants been having along the way in this learning/exercise/contract.
And especially, drawing out ...
- What is the learning to all involved.
How do we begin? Call me (John Saward) on 03 5968 1541 and we can have a chat about the possibilities.
One thing we notice and try to keep in check is the inclination to deflect this sort of social enquiry back into the technical level.
We are certainly happy to undertake a technical audit of your new site as we have done for other clients over the recent past.
However what we wish to point to in this particular offering is a focus on the ways your firm and your contractors have or have not worked together optimally.
The human and communicative processes are there under the surface whether or not they are acknowledged.
We notice over and over again that bigger and smaller organisations have the intention to come back to the underlying issues 'after the current stress has alleviated'.
We suggest it is in the midst of the stress that the most potent learning can be initiated.
